We have a satisfaction guaranteed policy. If you don’t like Schtuck, return it no questions asked.
To start a return, you can contact us at firstname.lastname@example.org. We will provide you with a return shipping address.
Please note that if your country of residence is not Canada, shipping your goods may take longer than expected.
You can always contact us for any return questions at email@example.com.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received your return to let you know and you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.